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Mid-Continent Instruments Offers Face-To-Face Customer Service
June 29, 2009
WICHITA, Kan. — Mid-Continent Instruments announces the return of Pat Napolitano as an Outside Sales Representative. Napolitano’s position will directly support Mid-Continent’s 45-year history of providing responsive, one-on-one customer service. He will enhance communication and further cultivate relationships through face-to-face, on-site visits with Mid-Continent friends and valued customers.
“By adding Pat to our team, we can reach our customers more frequently on a personal and individual level,” stated Tom Genovese, Director of Sales. “We want to gain a better understanding of their operations to ensure our products and services suit their needs.”
With more than 20 years of experience and a strong aviation background, Napolitano’s expertise will be used to promote Mid-Continent’s overhaul/exchange capabilities and introduce new products and services to aviators.
Napolitano’s experience in the aircraft industry includes two years as a customer service representative at Mid-Continent Instruments – West. He is a FAA-certified Airframe and Powerplant (A&P) mechanic and has Inspection Authorization (IA) from the FAA. He has used these skills while working for various companies in an avionics installation and inspection capacity.
Customers can contact Pat Napolitano by email at .